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See and Submit Makeup Questions

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  • Hi, I turned 30 this year and never had a problem with makeup I used whatever. In the last 3 months I've had reaction face rash to covergirl, and to almay now. It's getting expensive to keep starting over on different brands, I want to try y'alls but there are so many choices it's overwhelming. I don't know what kind of foundation to use or concealer, etc...

    Hi - Thanks so much for checking in!  I think before you purchase anything else, you should check with your derm to see if there is something you're allergic to that is causing your reaction.  All of our products are hypoallergenic, but I think it might be best to check with your derm before trying anything else.  Good luck!

  • When will the new products be available?

    The new products will be available early 2015 - we can't wait! :)

  • Hello, I had bought an eyeshadow color of POP GREEN. It's hard to find again and I would like to order it again, I love the colors. Can I order it online? Thanks.

    Yes, that item is an older one.  Have you tried amazon?

  • Hi. I saw a beautiful Physician's Formula holiday set at Walmart. It had a cute makeup bag with a bow, like Nude Wear. I didn't buy it :( and now it's gone. Can you tell me where to find it? Thanks!

    Hi - Yes, that kit is exclusive to Walmart stores.  Good luck!

  • Hi Joanna, I wanted to ask what foundation I should be using for dry skin...with a little red and irritation from time to time. I have tried EVERY other brand and hear great things about this one! I am also wondering about concealer and finishing powder to blend (but do I use powder if I am dry?) Any advice you can give would be great!!! Thanks! Kristen

    Hi Kristen - great question!  If you have dry skin, I'd recommend opting for a creamy formulations - be it a traditional foundation or a mulitasker like a CC Cream.  Check out the CC line here which also offers concealers that correct and redness and even skin tone, but also work to hydrate and smooth.  You can finish with a light dusting powder if you want for a more matte finish. Hope that helps!

  • I have used the brow definer in black/brown for many years. Now I can't seem to get that color anywhere. Has anything replaced It? I like to sharpen the pencil myself. Self sharpeners don't seem to work. I have very little eyebrow and the texture of this pencil is perfect. Linda

    Hi - Have you checked online at, or ebay?  Good luck!

  • Good afternoon. I have not dark circles but black and blue circles under my eyes. I have tried many different concealers but they really do not work. Can you make and suguestions?

    Great question!  To color correct the blue and black pigments, look for yellow concealers, like the Physiciains Formula Mineral Wear Talc-Free Mineral Color Correcting Concealers.  The yellow nuetralizes the blue tones.  The top the yellow concealer with a nude, flesh tone for an even, natural look.  Good luck! 

  • Hello, I bought the shimmer strips trio and did not see that the corresponding sharpener was sold. I thought that perhaps there would be some direction included inside the box. When I opened to use, I did not see any direction and am wondering how to keep these sharp. Because of the shape, I do not see how these could be sharpened with a device made for another brand. How do you keep these sharp for a defined line.

    Hi - Great Question!  Are you referring to the kajals?  If so, those will naturall sharpen themselves as they are applied, especially in the wet line.  The creamy formula and unique shape allow them to smoothly mold themselves to ensure the point is always "sharp". 

  • I love your yellow Gentle Cover Concealer stick and want to try your Perfecting Concealer compact and Correct and Cover Cream Concealer. But they both seem to be paired with a light pinkish shade I don't want. Can I get them in yellow only?

    Hi - Unfortunately, no, not for those.  However, have you seen the Youthful Wear Cosmeceutical Youth Boosting Concealer?  That comes in yellow + nude, perhaps that might work?

  • I am VERY concerned that I can't find my favorite PF foundation anywhere. I bought several tubes of "Youthful Wear" (purple tube) foundation and had to start rationing a few months ago, since I can't find it anywhere. It's the BEST foundation I've EVER used, and I hope you can tell me where to buy it, or give me an alternative with ABSOLUTELY SAME results. My skin is great for 51, but I just can't replicate that air-brushed finish with any other products. Thanks in advance. Stephanie

    Glad you love it as much as we do!  Have you tried online?  It's definitely on the Physicians Formula site! :)

  • Many of your yellow products for concealing dark circles under the eyes now seem to be paired with a pinkish shade that I don't want. Can I get your perfecting concealer compacts or liquid products (stick or tube) in yellow only?

    Yes, you're right.  Physicians Formula does also offer a few single color correcting Gentle Cover concealers in yellow and soft yellow.  You can check them out here:

  • Please change the shape of the mascara applicator. It is hard to hold. Also, I bought it about a yr ago and it was fine but I bought it again and it was dry. If the applicator shape was changed maybe it wouldnt dry out. Thank you

    Thanks so much for checking in!  I hope that you will contact consumer relations with your feedback:


Learn More About Joanna

Professional Makeup Artist Joanna Schlip has worked with some of the most celebrated people in the entertainment industry. Her work has graced the covers of the most prestigious magazines worldwide. With her tremendous talent and outgoing personality she is consistently booked for beauty commercials, print campaigns, and A-List trendsetters for red carpet events. In addition, she contributes her artistic skill set to cutting edge editorials, runways, and fashion advertising from coast to coast.

At the age of eighteen Joanna left the United States for Paris, determined to start her career. It was a brave step for a young girl who didn't know anyone in Paris or speak a word of French. She just knew that she wanted to work for French Vogue. It took some major perseverance, but she achieved that goal and much, much more. Joanna spent over fifteen years in Europe working throughout Milan, Paris and London. Her experience in the highly visible European fashion industry honed her skills to an elite level taking her work to international status.

When Joanna returned to the U.S. in 1999, Los Angeles proved to be the place for her to be. Since returning to the U.S. she has made over forty television appearances and trained artistry teams for cosmetic giants. She is also a two time keynote speaker at the IMAT’s, a beauty author, an international spokesperson and world-wide beauty expert. Joanna’s extraordinary work ethic and genuine personality have afforded her an amazing clientele including Eva Longoria, Scarlett Johansson, Ellen Pompeo, Laura Linney, Hilary Duff, Sheryl Crow and Jessica Simpson.

In 2006, Joanna launched her first book, Glamour Gurlz: The Ultimate Step-by-Step Guide to Great Make-up and Gurl Smarts (Random House). This fantastic how-to book of makeup is packed with over 100 beautiful original photos, “Schlip-tips” and tricks. It’s layered with inspirational quotes and stories from twenty-five celebrity beauties, thirty models and young women. All of Joanna’s proceeds from the book support J-Gurlz, a foundation Joanna created to help young women realize their true potential by making a difference in the lives of teen and transitional-aged girls while building self-esteem through innovative programs.

Joanna has traveled to ninety-three countries around the globe. She places her career first and continues to challenge herself everyday in hopes of sharing her vision of modern beauty with women everywhere.

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