Shipping Policies
Delayed Delivery
We continue to operate and fulfill orders while taking all precautionary measures to protect our employees and customers during this time. Due to the current situations regarding COVID-19, processing times have increased from 3 business days to 7 business days.
Order Processing:
Physicians Formula is closed on weekends and major holidays. Most orders take up to 3 business days to process. All orders received on Friday, Saturday and Sunday will begin processing the following Monday. Please note, business days do not include weekends or holidays. During promotional or holiday periods, orders may take a bit longer to process. Disclaimer: For your protection some transactions may be subject to an additional verification process prior to shipment being released.
Shipping Delivery Times
| Delivery Method | Delivery Time (Not including processing time) |
|---|---|
| Standard U.S. Standard Canada | 5-10 Business Days 3-5 Weeks |
| Two Day | 2 Business Days |
| Next Day | 1 Business Day |
*Note: Orders outside the Continental U.S. such as Hawaii, Alaska, APO/FPO may take longer based on address. Expedited shipping is only available within the Continental US.
Standard Shipping:
We offer free standard shipping on U.S. orders over $25. For orders with standard shipping, please allow 5-10 business days for standard shipping.
Free Shipping Promotion:
During shipping promotions, sub-totals must meet qualifying dollar value before taxes and shipping costs. Physicians Formula gladly offers shipping to Canada, but unfortunately, orders shipping to Canada are not eligible for shipping promotions.
Attention:
PLEASE NOTE THAT ORDERS PLACED DURING A SALE MAY TAKE UP TO 5 DAYS TO PROCESS IN OUR WAREHOUSE DUE TO HIGH VOLUME.
Expedited Shipping:
Expedited orders shipped via Two Day or Next Business day, please allow 1 business day processing time. Due to shipping restrictions, some products are not eligible for expedited shipping. Expedited shipping is only available within the Continental US. Expedited orders are delivered Monday-Friday. This option is NOT available for delivery on Saturday or Sunday.
Shipping Confirmation:
A shipping confirmation with your tracking number will be sent to the email address provided at the time the order is shipped. Please track your shipment as Physicians Formula is not responsible for any shipping deliveries that may be affected by; customs, natural occurrences, transfers from carriers, ground transportation strikes, delays, or missing/lost packages.
Shipping to Canada:
All standard shipping rules apply to Canada orders. Canadian orders do not qualify for free shipping. All prices on our website are in US dollars. Your credit card company will bill you with your local currency at the current exchange rate. The estimated time of delivery after an order has been shipped is 3 to 5 weeks.
Payment of any import taxes, customs duties and fees is the responsibility of the recipient. These fees are non-refundable and may be collected at the time of delivery. If a shipment is refused because of unexpected import fees, the cost of the original shipping and any return shipping charges will not be refunded. wet n wild has no control over these charges, nor can wet n wild predict what they may be.
Please note: We do not ship any nail polish or nail products to Canada.
International Shipping Policies:
Unfortunately, Physicians Formula does not currently ship internationally.